Major Achievements


Coverage of the NC/ PC villages as on 31-01-2017
NC Villages PC Villages Total Villages
3590 3915 7505

II. Setting up of Centralized Public Complaint Redressal System (SNK)

i) Registration of complaints
The complainants are able to register their complaints through phone round the clock on all days even on Sundays and Public Holidays by dialing just ONE TOLL FREE landline number 1800-180-2468.

ii) The information regarding the status of various complaints registered at SNK is monitored by department officials on daily basis. The consumers are also able to check the status of their complaints through unique complaint number assigned to the complaint and provided to them during registration of the complaint.

III. Setting up of Quality Monitoring & Surveillance Wing (QMSW)

To ensure highest standards of engineering skill and quality in execution of works an independent Quality Monitoring and Surveillance Wing (QMSW) comprising of 3 E.E.s assisted by 9 S.D.E.s has been created. The wing is now independently carrying out the quality control test on the works executed/ under execution throughout the State.

IV. Punjab Rural Water Supply & Sanitation Project (World Bank assisted)-reduction in upper ceiling of household share : -

Under this PRWSS Project assisted by World Bank the users, on the lines of GoI’s Swajaldhara program, had to finance at least 10% of capital cost. Initially, the capital cost sharing by users was at 50% of the above rule for the Schedule Caste villages, villages in hilly areas and in international border/ flood prone zone. To ensure affordability, an upper ceiling per house hold were got reduced. The detail is given below:

Reduction of Upper Ceiling of household share i.e. Earlier Now
General SC
Normal Villages 1500 800 400
Difficult Areas (Kandi, Water logged, Border & Bet) 750 400 200

V.   Remodeling of Ponds: -

Disposal of waste water in the rural areas is a major public health problem. Stagnant waste water smells bad and also acts as breeding place for mosquitoes resulting in spread of many serious diseases. Proper disposal and also reuse of waste water helps in combating diseases as well as water scarcity. Govt. is highly concerned about cleaning of village ponds so that prevailing menace is eradicated. Department has taken up a project of cleaning of ponds in 500 villages. The system besides cleaning the ponds also helps in arresting the depletion of water table.

PONDS Before Renovation PONDS After Renovation
  • Guidelines for construction of ponds
  • Detail of villages covered under ponds re-habilitation project
  • VI. Alternative Water Supply Arrangement through Innovative Technology like Reverse Osmosis Plants

    Potable water is assured throughout the year for drinking & cooking requirements, with installation of Reverse Osmosis Systems (1885) in the problematic villages:

    Served through canal based water supply schemes and located at the tail of the canal network (mainly in Southern District of Punjab) experiencing shortage of canal raw water during peak summer season & no demand period of crops. 450 commissioned + 189 in progress = Total 639
    Served through tube-well based water supply schemes where Total Dissolved Solids are beyond 800 ppm. 693 commissioned + 309 in progress = Total 1002
    Where uranium has been found to be above the permissible limits in the drinking water T/wells. 55 commissioned + 112 in progress + 74 planned = Total 241
    Where Heavy Metal has been detected in the drinking water. 3 in progress

    VII.  (a) Coverage of Schools with Toilets & Drinking Water facility

    i All the 16028 Schools stand covered with the facility of toilets in Punjab with the construction of TOILETS
    ii All the 16028 Schools stand covered with the facility of drinking water supply in Punjab with the extension of water supply from RWS Schemes

            (b) Installation of Stand Alone System:

    WSS Department has already installed non electric stand alone ion exchanged and terafil technology based water purification systems in 2731 rural schools of Punjab under Jalmani Programme sponsored by Govt. of India. Stand Alone Systems shall further purify / disinfect drinking water as a measure of further value addition.

    VIII. Coverage of Individual Households with Toilets

    The biological contamination of large number of drinking water sources is a serious problem, primarily due to prevalent open defecation and insanitary conditions around the drinking water sources. To decrease the prevalence of water borne diseases such as diarrhea, cholera, etc. Govt. Punjab has decided to provide individual households toilets in whole of the state in a phased manner. WSS Department has carried out a base line survey of all the households in Punjab to assess its coverage with toilets from December 2009 to February 2010. As a result, the picture as emerged is depicted below:-

    Total Households (in lacs) Households with toilets (in lacs) % of total
    APL 25.49 16.71 65.55
    BPL 5.70 2.52 44.20
    Total 31.19 19.23 61.65

    In the first phase a target has been set to cover as many villages as possible by constructing two lacs toilets in the various villages of the state. One lac toilet is to be constructed by Department of Water Supply & Sanitation and another one lac toilet is to be constructed by Rural Development Department.
    In order to give a push for coverage of the households with toilets, a project for construction of leach pit based individual households (one lac) toilets amounting to Rs. 124.50 Crore is under implementation in the State by department. It is expected that these Toilets shall be constructed by June, 2012 and as a result, the 3487 villages shall achieve the open defecation free status.

    Nirmal Gram Puraskar

    1 No. of Villages awarded with Nirmal Gram Puraskar – 2008-09 22 No.
    2 No. of Villages awarded with Nirmal Gram Puraskar – 2009-10 74 No.
    3 No. of Villages awarded with Nirmal Gram Puraskar – 2010-11 51 No.
    4 No. of Villages awarded with Nirmal Gram Puraskar – 2011-12 19 No.
    5 Villages expected to be covered for award of Nirmal Gram Puraskar during 2012-13 3487 No.

    IX. Computerization of the Department:

    The Computerisation/ MIS Project was taken up during the 9th Five Year Plan for effective planning, monitoring and implementation of various activities under Rural Water Supply and Sanitation Sector. In this project, the various activities like installation of computer systems in the department, training of officials, development and implementation of computerised management information system, connecting all offices with communication network have been envisaged. Government of India has been providing financial support to the State Government as per the following funding norms:

    Sr.No Item Govt. of India Share State Govt. Share
    1 Computer Hardware and Application Software 100% --
    2 Training of Rural Water Supply and Sanitation Sector officials 100% --
    3 Development of MIS Software 100% --
    4 Web enabling system and communication networking 100% --
    5 Recurring expenditure & Consumables NIL 100%

    Funding for recurring expenditure would be fully borne by the State Government.

    Computerization Project amounting to Rs. 417.90 lacs was approved by Government of India. The components of this project include development of software, Procurement of hardware and development of department website etc.

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